Hawaiian Style Exchanges & Returns
We know this is a big purchase for you and we want you to feel 100% comfortable with your decision. We sincerely believe that you will not regret buying any products from us, but in the unlikely chance that you do we’ve outlined our available exchange & return policies below:
- Vehicles must be returned within three days and in original condition to qualify for any possible exchange & refund.
- All exchanges & returns must be completed at our shop.
- Any vehicles delivered will be assessed a $100 dollar delivery fee at the time of return.
- The vehicle must be in original resalable condition, and have no more than 25 new miles to receive a full refund or exchange credit.
- Vehicles in original resalable condition with greater than 25 miles, but less than 100 miles, will be assessed a 10% restocking fee.
- All accessory installations will incur a 10% restocking fee regardless of mileage while engine modifications will void any available refund or exchange credit
- All regularly inventoried parts and accessories must be returned within three days, be in original resalable condition and will be assessed a 10% restocking fee.
- Special order items do not qualify for any refunds or exchange credits.
Please contact us if you have any questions or concerns about our available exchange and refund policies.
Mahalo!
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Free delivery
Free door-to-door delivery on Oahu and free delivery to all local ports on the neighbor islands.
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Warranty
All new Genuine models come with a 3-year unlimited mileage warranty and all NIU models come with a 2-year unlimited mileage warranty. Used models come with a one-year unlimited mileage warranty.
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Hawaiian style care
Hawaiian Style Care gives flat rate fees for accidental cosmetic damage*, scheduled service and pickups, free service loaner, member discounts of ten percent, four free rentals a year for friends or family and free secure scooter storage when going off island.
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Exchange & return
Try the vehicle out for up to three days and less than 25 miles to qualify for a full refund or exchange.
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0% intererst financing
0% interest financing and 36 month installment loans available for those who qualify.
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7 days a week
Open seven days a week. Call or text a real person within our hours of operations.
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No shipping
or handling feesWe don’t charge any shipping or handling fees.
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Trade-in
Exceptional trade-in values and contactless buy-back with free pick-up on qualified vehicles.