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Hawaiian Style Exchanges & Returns

We know this is a big purchase for you and we want you to feel 100% comfortable with your decision. We sincerely believe that you will not regret buying any products from us, but in the unlikely chance that you do we’ve outlined our available exchange & return policies below:

  • Vehicles must be returned within three days and in original condition to qualify for any possible exchange & refund.
  • All exchanges & returns must be completed at our shop.
  • Any vehicles delivered will be assessed a $100 dollar delivery fee at the time of return.
  • The vehicle must be in original resalable condition, and have no more than 25 new miles to receive a full refund or exchange credit.
  • Vehicles in original resalable condition with greater than 25 miles, but less than 100 miles, will be assessed a 10% restocking fee.
  • All accessory installations will incur a 10% restocking fee regardless of mileage while engine modifications will void any available refund or exchange credit
  • All regularly inventoried parts and accessories must be returned within three days, be in original resalable condition and will be assessed a 10% restocking fee.
  • Special order items do not qualify for any refunds or exchange credits.

Please contact us if you have any questions or concerns about our available exchange and refund policies.

Mahalo!

  • Sales Policies

    Free delivery

    Free door-to-door delivery on Oahu and free delivery to all local ports on the neighbor islands.

  • Sales Policies

    Warranty

    All new Genuine models come with a 3-year unlimited mileage warranty and all NIU models come with a 2-year unlimited mileage warranty. Used models come with a one-year unlimited mileage warranty.

  • Sales Policies

    Hawaiian style care

    Hawaiian Style Care gives flat rate fees for accidental cosmetic damage*, scheduled service and pickups, free service loaner, member discounts of ten percent, four free rentals a year for friends or family and free secure scooter storage when going off island.

  • Sales Policies

    Exchange & return

    Try the vehicle out for up to three days and less than 25 miles to qualify for a full refund or exchange.

  • Sales Policies

    0% intererst financing

    0% interest financing and 36 month installment loans available for those who qualify.

  • Sales Policies

    7 days a week

    Open seven days a week. Call or text a real person within our hours of operations.

  • Sales Policies

    No shipping
    or handling fees

    We don’t charge any shipping or handling fees.

  • Sales Policies

    Trade-in

    Exceptional trade-in values and contactless buy-back with free pick-up on qualified vehicles.